Disputes and chargebacks
Open a dispute against a transaction, attach the evidence, and cancel a case that should not have been raised.
createDisputeCase
Create Dispute Case
Headers
evrst-ptrnidCorrelation id for this request. Echo it in your own logs to trace the call through the platform.
createDisputeCase › Request Body
ChannelChannel
CardNumberCard Number
ShadowCardNumberShadow Card Number
CardRefNumberCard Ref Number
EncryptedCardNumberEncrypted Card Number
CaseTypeCase Type
DisputeDateDispute Date
DisputeReasonCodeDispute Reason Code
DisputeExplanationDispute Explanation
ExternalCaseIdExternal Case Id
SpecialFollowupSpecial Followup
VipFlagVip Flag
Create Dispute Case Detail
Dms Reference
createDisputeCase › Responses
Success
CaseNumberCase Number
Dispute Transaction
getDisputeList
Get Dispute List
Headers
evrst-ptrnidCorrelation id for this request. Echo it in your own logs to trace the call through the platform.
getDisputeList › Request Body
CaseNumberCase Number
DisputeTransactionIdDispute Transaction Id
UTIDU T I D
CustomerNumberCustomer Number
CardNumberCard Number
ShadowCardNumberShadow Card Number
CardRefNumberCard Ref Number
EncryptedCardNumberEncrypted Card Number
ExternalCaseIdExternal Case Id
getDisputeList › Responses
Success
Dispute List
addDocumentByCaseNumber
Add Document By Case Number
Headers
evrst-ptrnidCorrelation id for this request. Echo it in your own logs to trace the call through the platform.
addDocumentByCaseNumber › Request Body
ChannelChannel
CaseNumberCase Number
ExternalCaseIdExternal Case Id
ExternalDocumentIdExternal Document Id
Dms Reference
addDocumentByCaseNumber › Responses
Success
cancelDisputeCase
Cancel Dispute Case
Headers
evrst-ptrnidCorrelation id for this request. Echo it in your own logs to trace the call through the platform.
cancelDisputeCase › Request Body
ChannelChannel
CaseNumberCase Number
DisputeTransactionIdDispute Transaction Id
UTIDU T I D
DescriptionDescription
cancelDisputeCase › Responses
Success
isSuccessfulIs Successful