Collections and legal follow-up
Follow up arrears — delinquency state, collection detail and the legal process behind an unpaid balance.
Operations
credit-digital-channels-integration
/credit/api/getCardDelinquencyInfoByCustomerNumber
Retrieves delinquency information for a customer.
POST/credit/api/getCreditCardCollectionInfoByCardRefNumber
Retrieves collection information for a specific card.
POST/credit/api/getCreditCardCollectionInfoByMainCustomerNumber
Retrieves collection information at customer level.
POST/credit/api/getCreditCardCollectionTransactionListByDate
Lists the collection movements posted against a customer's cards on one date — amount, transaction type and debit or credit indicator — for reconciling a day's collections against the bank's own ledger.
POST/credit/api/getCreditCardPortfolioSummary
Retrieves portfolio-level summary for a main customer.
integration-corebanking-indoor
/Indoor/api/getCardDelinquencyInfoByCustomerNumber
Retrieves comprehensive delinquency information for all cards under a customer.
POST/Indoor/api/createFollowUpByMainCustomerNumber
Creates a general follow-up case for a customer.
POST/Indoor/api/addToLegalFollowUp
Adds a customer or account to legal follow-up process (collections, legal action).